No Nut
Privacy Policy
Betterbase Studio, LLC ("Betterbase Studio," "we," "us," or "our") publishes the No Nut application. This Privacy Policy explains how information is handled when you use No Nut on an Android device.
1. Information you provide
Depending on the features you choose to use, No Nut may process:
- Recovery content. Your streak history, goals, notes, motivations, daily reports, relapse reports, challenges, badges, levels, and settings that you create in the app. This content is stored on your device unless you create a backup (see section 4).
- Support content. Messages you send through the in-app Feedback and Private Support features and any information you voluntarily include in those messages.
- Purchase information. Google Play processes payment details. We receive limited purchase, subscription, and entitlement information needed to provide or restore premium access. We do not receive your full payment-card number.
2. Information processed automatically
The app and the services it uses may process:
- A pseudonymous numeric user identifier generated by our backend. No Nut does not require a public profile or a traditional sign-in account.
- The start date of your current streak, which the app sends to our backend when your user identifier is created and when your streak changes.
- App version, Android version, premium status, selected environment, and general feature-interaction events, such as screens viewed and actions completed.
- Device and app metadata, installation identifiers, session information, diagnostic data, crash stack traces, relevant app state, and non-fatal errors.
- A push-notification token and related device information when notifications are enabled.
- Internet Protocol address and approximate location inferred from it by network, analytics, or infrastructure providers. No Nut does not request location permission.
3. Information stored on your device
No Nut stores your recovery content, Appearance Tracker photos, reminder schedules, preferences, theme and app icon choices, premium state, and widget data locally using Android storage technologies. Android app backup and device-transfer backup are disabled for this data. Local information generally remains until you delete it in the app, clear app data, or uninstall the app.
- Appearance Tracker photos are taken with your camera and stay on your device. They are never uploaded to our backend or included in backups.
- App Lock uses Android's biometric or screen-lock authentication. Fingerprint, face, and screen-lock data are handled by Android and are never available to No Nut.
- Home screen widgets show your streak, monthly challenge, and recovery progress from data stored on your device.
4. Backup and restore
If you choose Backup now or turn on Auto Backup, the app sends your recovery content (streak history, goals, notes, motivations, daily and relapse reports, challenges, badges, levels, and related settings) to our backend over HTTPS with additional encryption, linked to your pseudonymous user identifier. Photos are never included. The app shows a QR code that contains your user identifier; anyone with this QR code can restore your backup, so keep it private. Restoring reads the backup for that identifier from our backend and replaces the data on your device.
5. Notifications
Reminder and motivational notifications are scheduled on your device. We may also send push notifications through OneSignal. You can turn notifications off at any time in the app or in Android settings.
6. Analytics, diagnostics, messaging, and purchase services
No Nut currently uses the following service providers:
- Firebase Analytics for aggregated app usage and interaction measurement.
- Firebase Crashlytics for crash reports, stack traces, device and app state, installation identifiers, and developer-defined diagnostic context.
- Firebase Remote Config to deliver configuration values and feature settings to app installations.
- Mixpanel for product analytics, including feature events, your pseudonymous user identifier, premium status, and approximate location inferred from your IP address.
- OneSignal to deliver push notifications, using your push token, device information, your pseudonymous user identifier, and premium status.
- RevenueCat to verify subscriptions and restore purchases made through Google Play, using an anonymous app user identifier, purchase history, and the app screen from which a purchase was started.
These providers process data on our behalf under their own terms and privacy documentation. Learn more from Firebase, Google, Mixpanel, OneSignal, and RevenueCat.
7. Advertising identifiers
No Nut does not display third-party advertising. The app explicitly removes the advertising-ID permission and disables advertising-ID collection in its analytics configuration. We do not sell personal information or use it for cross-context behavioral advertising.
8. How we use information
We use information to:
- provide, maintain, secure, and improve No Nut;
- back up and restore your data at your request;
- provide customer support, mentor support, and respond to feedback;
- send reminders and notifications you have enabled;
- verify premium access and restore eligible purchases;
- measure feature performance and understand app reliability;
- detect, investigate, and prevent errors, abuse, or security incidents; and
- comply with legal obligations and enforce our Terms of Use.
9. How information is disclosed
We may disclose information:
- to hosting, backend, analytics, diagnostics, configuration, notification, purchase, and customer-support providers that process it for us;
- to Google Play for app distribution, purchases, and subscription management;
- when you choose to open an external link, such as the No Nut Community on Telegram, or share the app with another app;
- when required by law or necessary to protect rights, safety, or security; or
- as part of a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
10. Retention and deletion
We retain backups, support messages, pseudonymous identifiers, and associated technical records only for as long as reasonably needed for the purposes described above, to maintain the service, or to meet legal, security, and dispute-resolution obligations. Analytics and diagnostic providers retain information according to our settings and their documented retention practices. Firebase states that Crashlytics crash reports and associated identifiers are generally retained for 90 days before removal begins.
You can delete local content through the app where those controls are available, or remove local app data through Android settings. To request access, correction, or deletion of server-side information, including backups and support messages, email support@nonutapp.com. Including the user identifier from your backup QR code helps us locate your records. We may ask for reasonable information to verify the request. We will respond as required by applicable law and may retain limited information when legally permitted or required.
11. Security
No Nut uses HTTPS for backend requests and adds encryption to requests sent to our backend. Local app data is not included in Android backups, and App Lock can protect access to the app on your device. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage system can be guaranteed to be completely secure.
12. Health information and medical advice
No Nut is a self-help tool for building better habits. It does not diagnose, treat, or provide medical or psychological advice. Content you enter about your habits, urges, or relapses is used only to provide the app's features to you, and we do not use it for advertising.
13. Children
No Nut is intended for adults aged 18 and older and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided personal information, contact us so we can investigate and take appropriate action.
14. International processing
We and our service providers may process information in countries other than the one where you live. Those countries may have different data-protection laws. Where required, we use recognized safeguards for international transfers.
15. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain information, or to object to or restrict certain processing. You may also have the right to lodge a complaint with a privacy regulator. To exercise a right, contact us using the address below. We will not discriminate against you for making a privacy request.
16. Changes to this policy
We may update this Privacy Policy as No Nut, its service providers, or legal requirements change. We will post the revised policy at this URL and update the effective date. Material changes may also be communicated in the app where appropriate.
17. Contact us
Betterbase Studio, LLC
Email: support@nonutapp.com